Capelec CAP 3500 GO and CAP 3600 GO calibration, servicing and repair support

This model-specific guide helps owners of Capelec CAP 3500 GO and CAP 3600 GO emissions systems prepare a calibration, servicing or repair enquiry. TPGE confirms support against the exact configuration, work required and workshop postcode before a booking is agreed. Please do not send equipment until the scope has been checked.

Identify the exact Capelec emissions system

The current TPGE catalogue describes the CAP 3500 GO as a tablet-controlled combined petrol gas analyser and diesel smoke meter on a compact wheeled trolley. The CAP 3600 GO is shown as a PC-controlled combined petrol gas analyser and diesel smoke meter with a touchscreen totem. Individual installations, software, accessories and identification plates can vary, so the model name alone may not be enough to confirm service scope.

Photograph the main rating labels and record the serial number for each measurement unit. If the gas analyser, smoke meter, computer, tablet or printer has a separate identifier, include that too. This avoids an enquiry being assessed against the wrong version of the equipment.

Information for a calibration enquiry

Provide the exact model, all relevant serial numbers, the latest calibration certificate or recorded due date, the workshop postcode and the type of work requested. If both petrol gas and diesel smoke functions need attention, say so clearly. Mention any planned testing dates that affect access, but allow TPGE to confirm timing and availability rather than assuming a response or attendance window.

A previous certificate can help identify the instruments and recorded procedures. It does not by itself prove that every configuration is covered, so TPGE still checks the equipment details before confirming the job.

Describe a CAP 3500 GO or CAP 3600 GO fault

For a repair enquiry, describe what happens from startup to the point of failure. Copy any on-screen message exactly and note whether the issue affects gas measurement, diesel smoke measurement, communications, printing or another part of the system. Clear photographs of labels, screens, probes, hoses or visibly damaged items can make the first review more useful.

Avoid guessing which component has failed. A symptom may have more than one cause, and repair scope can depend on inspection, parts availability and the supplied configuration. TPGE will confirm the next appropriate step after reviewing the information provided.

Servicing, consumables and repair scope

Calibration, routine servicing and fault repair are related but different jobs. Calibration concerns measurement checks and records; servicing can include inspection and maintenance items; repair work addresses a reported fault. State which outcome you need and list any consumables or accessories involved. Support is confirmed case by case, and this page does not imply that every version, fault or part is covered.

Compare the two current Capelec options

For equipment details, see the Capelec CAP 3500 GO tablet emissions analyser and the Capelec CAP 3600 GO PC emissions analyser. These catalogue pages describe the current listed configurations. A quotation should confirm the supplied specification, installation requirements and any calibration arrangements.

Request Capelec calibration, servicing or repair support

Start with TPGE’s gas analyser and smoke meter calibration, servicing and repair service. Include the model, serial numbers, certificate or due-date information, fault description, photographs and postcode. You can then request a calibration or equipment quote for the exact job.

For wider MOT workshop equipment, visit MOT equipment calibration services.